What is your return policy?

Please see our Return/Exchange policy.

Do you offer Free Shipping? 

Yes! Free shipping may be applied on orders addressed within the United States that are over $30. Unfortunately, free shipping is not available for international customers at this time.

How quickly will my order ship?

We ship our products out as quickly as possible. Orders will ship out Monday-Friday. In-stock items will be shipped out within 3-7 business days. 

Can I expedite/express shipping? 

No, we only offer standard priority shipping that takes 3-7 days.

What if my package is lost or stolen?

We are not responsible for lost or stolen packages. Please check with your local USPS if you believe your package has been lost or stolen.  

My tracking says 'Delivered' but I never got my item/s. What can be done?

Sometimes shipping carriers may mark your order as delivered before the package arrives to you. In this case, please allow at least 24-48 hours to see if your package shows up. If you still do not have your items, please reach out to our customer service team at [email protected] to help resolve this issue immediately. We allow up to 15 days after the package was deemed delivered for the customer to reach out to us. We are unable to assist with lost packages that are deemed delivered after 15 days has past. Please note, refunds will NOT be issued on packaged marked as "delivered"- we will only be able to offer a replacement. 

Do you accept exchanges?

 To be eligible for a return, your item must be unused, unwashed in the same condition that you received it. It must also be in the original packaging.

Where is my order confirmation email?

An order confirmation email is sent automatically when an order is placed. After confirming that your order confirmation email did not go to your spam/junk folder and you believe you are missing it, we would be happy to assist if you contact us at [email protected]

My item is damaged. What do I do?

If you receive an item that is damaged, please message us at [email protected] with a clear photo of the damaged area. Please DO NOT throw the item away if it is damaged prior to taking a photo or sending it to us for inspection. We cannot replace a damaged item if the item is not returned to us.

We allow up to 30 days to correct damaged items after the item has been delivered. Please make sure to inspect your product upon arrival as we cannot replace damaged products after 30 days.